Currently our website is linked with The Courier Guy on the backend. So what will happen when you purchase a product?
- Once your order was confirmed and payment was received a request will be done immediately with The Courier Guy to collect your parcel. During this process you will also receive timeously emails to confirm the process was completed.
- The Courier Guy have specific deadline for pick-ups in each area. If your order was confirmed on time, then the parcel will be leaving the same day, otherwise only the next day. Note that The Courier Guy only collect parcels from Monday to Friday, excluding public holidays.
- The parcel will be delivered to you based on our location and the routes of The Courier Guy.
- You will also receive an SMS on the morning of the delivery to confirm delivery.
Please do not hesitate to contact our helpdesk on firstname.lastname@example.org, or chat to us on WhatsApp should you have any queries in this regard.